We treat the information you provide at Betwinner with the utmost care. Nothing is hidden — where your data is stored, why it's kept, and for how long is all clearly explained here.
Every transaction and piece of personal information you share on Betwinner is encrypted using 128-bit SSL technology. No third party can read your data while it is being sent or received.
Your name, mobile number, or email is never sold to marketing companies or any other third party. Your data stays within Betwinner — full stop.
You may request to view, correct, or delete your information at any time. Betwinner respects these rights and responds within 72 hours.
All data is stored encrypted on internationally certified servers, protected against cyber threats through regular backups and firewall security.
You can unsubscribe from marketing emails or SMS at any time. All notifications — except essential security alerts — are entirely up to you.
Betwinner complies with European GDPR and international data protection standards. Users from Bangladesh benefit from these same international protections.
How your information flows through Betwinner — complete transparency
Note: Your information is never shared with third-party marketing companies. Data may only be disclosed to government authorities where required by law.
This Privacy Policy ("Policy") applies to the entity operating the Betwinner platform and to all users of its services. When you use the Betwinner website or app, your information is processed in accordance with this Policy.
Betwinner believes transparency is the foundation of every relationship. That's why we're telling you plainly — what information we collect, why we collect it, and how we protect it. No legal jargon, no hidden agendas.
This Policy 1 January 2026 Effective from. Continued use of the service constitutes acceptance of this policy.
Our Commitment: Betwinner never sells, trades, or misuses your information in any unauthorized way. Your trust is our most valuable asset.
Betwinner collects information from a variety of sources. Here's a detailed breakdown:
| Data Type | Where we get it | Why It's Required | Mandatory? |
|---|---|---|---|
| Name, date of birth | Registration Form | Identity verification & age confirmation | Mandatory |
| Mobile Number / Email | Registration Form | Account communications & security | Mandatory |
| National ID / Passport | KYC Process | Identity Verification & AML Compliance | Mandatory |
| Payment Method Details | Deposit / Withdrawal | Transaction processing & verification | Mandatory |
| IP Address & Device Information | Automatic collection | Security & Fraud Prevention | Mandatory |
| Betting history | Platform Operations | Account Management & AML | Mandatory |
| Preferences & Language Settings | User Settings | Personalised experience | Optional |
| Marketing Preferences | Subscription Form | Sending relevant offers | Optional |
We only collect information that is necessary to deliver our services and meet legal obligations. We never request data beyond what is required.
Betwinner uses your information for specific purposes, each of which is clearly outlined below:
Important: Your data is never sold to advertisers or third parties. If you no longer wish to receive marketing communications, you can opt out at any time.
Betwinner uses industry-leading security technology to protect your data. Our security layers include:
Your role: Use a strong password and never share your login credentials with anyone. If you notice any suspicious activity, contact support immediately.
Betwinner does not retain your data for longer than necessary. Retention periods vary depending on the type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal Obligations & Dispute Resolution |
| Transaction Records | 7 Years | AML regulatory obligations |
| KYC documents | 5 Years After Account Closure | Identity Verification & Legal Requirements |
| Communication History | 3 Years | Customer Support & Dispute Resolution |
| Betting history | 5 Years | Account Management & AML |
| Marketing Preferences | Until Opt-Out | Notification Consent Tracking |
Once the retention period expires, data is securely deleted or anonymised. Information is never held beyond what is legally required.
Betwinner uses cookies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.
Types of Cookies We Use:
Cookies can be disabled at any time through your browser settings. However, disabling essential cookies may cause certain site features to stop working properly.
As Betwinner is a global platform, your information may be processed or stored on servers located outside Bangladesh.
Wherever your data is held, Betwinner ensures it is protected to the same standard — just as it would be if it were stored in Bangladesh.
Betwinner strictly refrains from serving anyone under the age of 18. We never knowingly collect personal information from minors.
If a minor appears to have opened an account by mistake:
Parents or guardians may submit a request to have their child's data deleted by contacting support@betwinner-baji.com.
Betwinner may update this Privacy Policy when necessary. If significant changes are made:
Continued use of the service after any changes constitutes acceptance of the updated Policy. If you object to any change, you may request that your account be closed.
Last Updated: 1 January 2026 | Next review: July 2026.
For any privacy-related questions, complaints, or requests, please reach out to our Data Protection team:
Requests to delete, correct, or obtain a copy of your data will be fulfilled within 30 days of identity verification.
You can request to see all the information Betwinner holds about you. A complete list will be provided within 30 days of your request.
You may request corrections to any inaccurate or incomplete information. Corrections are completed through KYC verification.
You may request the deletion of any data held beyond legal requirements. Your "Right to be Forgotten" is fully respected.
You may request that the use of your information be restricted to specific purposes — particularly in the case of marketing.
You can obtain a digital copy of your personal data in a machine-readable format.
You may object to certain types of data processing — particularly in the case of direct marketing.
Your privacy is our top priority. Join today and bet on cricket, football, and much more in a safe and secure environment.